Sahawna Washington
Richmond,VA
Summary
Motivated sales professional offering over 2 years of retail experience. Highly results-oriented and energetic with driven results. Upselling and increasing customer sales. Looking for a position within a company where I can use my expertise and further grow and develop.
Overview
9
9
years of professional experience
Work History
Clerk
Capstone
10.2022 - 01.2026
- Entered and verified data into company database with high accuracy.
- Maintained organized electronic filing systems for easy information retrieval.
- Assisted in training new staff on data entry procedures and software usage.
- Compared transcribed data with source document to detect and correct errors.
- Reviewed and corrected discrepancies in data entries to enhance reliability.
- Utilized spreadsheet software to analyze and summarize data trends effectively.
- Organized, sorted, and checked input data against original documents.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Sales Associate
A'GACI
09.2016 - 03.2018
- Prepared merchandise for sales floor.
- Suggested accessories and complementary purchases.
- Reported incidents to management.
- Kept work areas clean and neat at all times.
- Provided repeat customers with exceptional care and attention.
- Prioritized and accomplished wide range of tasks each shift.
- Prepared outgoing shipments.
- Stocked and replenished merchandise according to store merchandising layouts.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company's mission and values.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Preserved a perfect attendance record for over 2 years.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Hit sales goals in shoe department.
- Shifted and organized shoes in the backroom.
Education
High School Diploma -
Montgomery High School
San Diego, CASkills
Customer service focus
Merchandising understanding
Product knowledge
Shoe department
Fluent in Spanish
Multi-tasking strength
Customer-oriented
Retail sales
Upselling techniques
Stocking
Clerking
File organization
Confidentiality handling
Typing speed
Spreadsheet management
Data entry
Identifying errors
Data entry software
Bookkeeping
Timeline
Clerk
Capstone
10.2022 - 01.2026
Sales Associate
A'GACI
09.2016 - 03.2018
High School Diploma -
Montgomery High School