Sahib Abdur-Rahim
Dallas,TX
Summary
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 1 year with 20 plus years or warehouse experience delivers energetic approach to meeting expectations. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Independent Contractor
uber,roadie,doordash,dispatch
Dallas, TX
05.2023 - Current
- Maintained relationships with existing customers while seeking new ones.
- Identified opportunities for process improvement within the organization.
- Analyzed customer feedback data to improve customer service processes.
- Built successful partnerships with other businesses in related industries.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
Logistics Coordinator
CTDI - Communications Test Design
DALLAS, TX
02.2012 - 04.2023
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Analyzed data to identify cost savings opportunities in the logistics process.
Education
High School Diploma -
H Grady Spruce High School
Dallas, TX01-2001
Skills
- Strategic Planning
- Business Development
- Customer Service Experience
- Customer Interaction
- Recordkeeping Skills
- Contract Terms Implementation
- Worksite Safety
- Safety Procedures
- Safety Understanding
- Inventory Coordination
- Inventory Management
- Issue Resolution
- Workload Management
- Deadline Adherence
- Professional Phone Demeanor
- Friendly Telephone Personality
- Job Set Up And Preparation
- Time Management
Timeline
Independent Contractor
uber,roadie,doordash,dispatch
05.2023 - Current
Logistics Coordinator
CTDI - Communications Test Design
02.2012 - 04.2023
High School Diploma -
H Grady Spruce High School
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