Saibree Jones
Springfield,IL
Summary
Customer-focused Founder of Lavenda LLC with a proven track record of launching successful products and building strong customer relationships.
Overview
1
1
Certification
Work History
Customer Advocate
Health Care Services Corporation
- Recieve and resolve customer inquires regarding insurance policy make inbound and outbound calls Ensure optimal level of customer service experience obtain personal data from customers and enter in password protected database system meet company quota and quality standards on a month to month basis
Ambassador/Sales Rep
AlClear LLC
- Balancing High volume with high quality customer service experience Strong communication and engagement with potential customers and members Validating airline documents by following security protocols
Recruiter
Home City Ice
- - Participate in meetings with mangers to understand hiring needs and available positions with the company - Scanned and copied potential hires I-9 documentation (performed criminal and background checks) - Advocated social distancing by using face mask and gloves while completing work tasks - Participate in the interview process and assess potential hires knowledge.
Administrative Assistant
Ivy Tech Community College
- Collected and reviewed private student information using the Oracle database system for employers to ensure a student attended the institution and/or completed their degree. Research and input credit equivalencies into student transcripts using a robust database system. Provide administrative support to management and our team using Microsoft office or Clearinghouse.
Administrative Assistant
Home City Ice
- - Collected and Estimated checks and cash payments from employees using Excel spreadsheet to get weekly balances. - Drafted potential customers information using CRM to gain sales. - Developed documents using a fax machine to send to main office for records and billing - Compiled documents by date order for reference in the future
Cashier
Meijer Carmel
- Collected card and cash payments using a cash register system. Assisted customers with grocery items to ensure a pleasant visit Facilitated excellent customer service to customers
Education
Bachelor of Science - Informatics
Indiana University Purdue University Indianapolis
Associate of Science - Cyber Security
Ivy Tech Community College
Associate of Science - Entrepreneurship
Genrations College
Chicago, IL05.2026
Skills
- Customer service
- Communication
- Problem-solving
- Building rapport
- Attention to detail
- Typing
- Developing customer relationships
- Building customized solutions
- Operations management
- Data analytics
- Innovation management
- Administrative support
- Brand awareness
Certification
- Management & Strategy Institute
- Issued Aug 2024
- Credential ID 339602886
LANGUAGES
English | Advanced
Timeline
Customer Advocate
Health Care Services Corporation
Ambassador/Sales Rep
AlClear LLC
Recruiter
Home City Ice
Administrative Assistant
Ivy Tech Community College
Administrative Assistant
Home City Ice
Cashier
Meijer Carmel
Associate of Science - Cyber Security
Ivy Tech Community College
Associate of Science - Entrepreneurship
Genrations College
Bachelor of Science - Informatics
Indiana University Purdue University Indianapolis
Similar Profiles
Laura SquiresLaura Squires
Stakeholder Experience and Communications at Health Care Services CorporationStakeholder Experience and Communications at Health Care Services Corporation
JAMILA ANDERSONJAMILA ANDERSON
Senior Reporting Analyst at HEALTH CARE SERVICES CORPORATIONSenior Reporting Analyst at HEALTH CARE SERVICES CORPORATION
Beverly BrownBeverly Brown
Technical Delivery Analyst at Health Care Services CorporationTechnical Delivery Analyst at Health Care Services Corporation
Gosia WrayGosia Wray
General Manager (Progressed From Lobby Attendant) at Wyndham City CentreGeneral Manager (Progressed From Lobby Attendant) at Wyndham City Centre
Chad HerrChad Herr
Account Technician II at Environmental Protection AgencyAccount Technician II at Environmental Protection Agency