SAIDA PAZMINO
Aventura,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
Work History
Medical Assistant
FASTCARE URGENT CARE
08.2019 - Current
- Practices OSHA safety standards, perform accurate legal, and ethical documentation
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Measured vital signs and took medical histories to prepare patients for examination
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Organized charts, documents and supplies to maintain team productivity
- Cleaned and maintained medical equipment following procedures and standards
- Documented notes during patient visits
- Responded to patient callbacks and phone-in prescription refill requests
- Educated patients about medications, procedures and physician's instructions
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Assessed, documented and monitored vital signs for patients within outpatient setting
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
- Collaborated with local pharmacies to resolve and clarify issues with patient medication
- Followed principles of asepsis and infection control to meet patient safety guidelines
- Performed preliminary physical tests to accurately record results in patient history summary
- Administered rapid tests for COVID and strep to help clinical staff assess conditions
Medical Assistant
MEDRITE URGENT CARE
12.2022 - 05.2023
- Documented notes during patient visit
- Educated patients about medications, procedures and physician's instructions
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes
- Followed principles of asepsis and infection control to meet patient safety guidelines
- Performed preliminary physical tests to accurately record results in patient history summary
- Administered rapid tests for COVID and strep to help clinical staff assess conditions
- Measured vital signs and took medical histories to prepare patients for examination
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Organized charts, documents and supplies to maintain team productivity
- Cleaned and maintained medical equipment following procedures and standards
- Prepare and administer medications, apply and/or change dressings
- Maintain supplies, equipment, stock inventory and sterilize instruments
- Practices OSHA safety standards, perform accurate legal, and ethical documentation
Switchboard Operator
UNIVERSITY OF MIAMI HOSPITAL
10.2016 - 04.2018
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
- Provided training and coaching to new PBX operators
- Completed connections between callers, departments and professionals
- Alerted staff of emergency information and general announcements using PA system
- Developed and updated business phone directory to reflect current employees and other changes
- Accurately transcribed message details and promptly relayed to appropriate recipients
- Handled incoming and outgoing calls according to standard operating procedures
- Took messages from callers and accurately relayed details to intended staff
- Updated personnel directory to keep telephone extensions and employee information current
- Participated in emergency preparation meetings to understand crisis management procedures
- Monitored emergency and code alarms, making emergency announcements or routing emergency calls to appropriate location
Data Entry Specialist
HEALTHCARE BILLING SOLUTION
04.2016 - 09.2016
- Completed accurate and efficient data entry and database updates to support business operations
- Identified, corrected and reported data entry errors
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines
- Scanned and stored files and records electronically to reduce paper files and secure data
- Exceeded quality goals to support team productivity
- Reviewed and updated account information in company computer system
- Compiled data from source documents prior to data entry
- Identified and corrected data entry errors to prevent duplication across systems
- Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary
- Adhered to strict data confidentiality policies to prevent information leakage
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits
- Coordinated, scheduled and executed in-depth data entry projects
Education
License Number: 967228-01
Register Professional Nurse
State Of New York10-2024
BSN - Nursing
University Central of Ashdod
Chicago, IL04.2021
Nursing Program -
Florida National University
Miami, FL08.2019
EAP - English for Academic Purposes Program
Miami Dade College
Miami, FL01.2015
Master - Marketing
Technology of Monterrey
Guayaquil, Ecuador01.2008
BS - Marketing
Universidad Estate De Guayaquil
Guayaquil, Ecuador01.1998
Skills
- Medical Billing
- HIPAA Compliance
- Updating Medical Records
- Clear Communication
- Examination Preparation
- Multitasking and Prioritization
- Multi-line Telephone System Operation
- Critical Thinking
- Procedure Assistance
- Patient Relations
- Dictation and Transcription
- Problem Anticipation and Resolution
- Time Management
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Recognized for outstanding customer service.
- Trained new staff on patient's triage and device management.
References
References Available Upon Request
Certification
- Infection Control and Barrier Precautions, New York Education Department Provider - 10/2024
- Identification and Reporting of Child Abuse and Maltreatment, New York State Education Department - 10/2024
- Basic Life Support (BLS) - American Heart Association - 2023
- Active Shooter Training, MedRite Urgent Care - 02/2023
- Workplace Violence Prevention and Intervention , MedRite Urgent Care - 01/2023
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Certified Electronic Health Records Specialist (CEHRS) - National Healthcareer Association (NHA). - 2019
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant
MEDRITE URGENT CARE
12.2022 - 05.2023
Medical Assistant
FASTCARE URGENT CARE
08.2019 - Current
Switchboard Operator
UNIVERSITY OF MIAMI HOSPITAL
10.2016 - 04.2018
Data Entry Specialist
HEALTHCARE BILLING SOLUTION
04.2016 - 09.2016
BSN - Nursing
University Central of Ashdod
Nursing Program -
Florida National University
EAP - English for Academic Purposes Program
Miami Dade College
License Number: 967228-01
Register Professional Nurse
Master - Marketing
Technology of Monterrey
BS - Marketing
Universidad Estate De Guayaquil
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