Sai Deekshitha Reddy Palpunoori
Cleveland,OH
Summary
Results-driven data analyst and business planner with extensive experience in CRM implementation and process optimization. Achieved significant operational efficiency improvements while enhancing user engagement and client relationships. Core competencies include strategic planning, data analysis, and analytical problem-solving. Seeking to utilize expertise in a strategic role that leverages these skills for impactful results.
Overview
1
1
year of professional experience
Work History
Business Analyst
Hail Cabs
Hydrabad, Telangana
01.2023 - 12.2023
- Analyzed ride data to optimize driver routes, reducing average trip times by 10%.
- Collaborated with product teams to enhance the Hail Cabs app, resulting in a 15% increase in user engagement.
- Conducted competitive market research, enabling the company to stay ahead in a dynamic industry.
- Assisted in financial modeling, supporting a successful funding round.
- Maintained SQL-based reporting systems for data-driven insights.
- Partnered with corporate clients, hospitals, and software companies, expanding market reach by 20%.
- Applied advanced Excel for monthly sales analysis, improving forecasting accuracy.
Account Manager HR Intern
OrangeShark
Hyderabad, Telangana
07.2022 - 12.2022
- Managed client relationships, ensuring satisfaction.
- Acted as a liaison between client start-ups and OrangeShark recruiters, gathering job requirements and role specifications to streamline the hiring process.
- Proactively resolved client concerns for success.
- Focused on building strong client relationships, driving customer success.
- Managed a team of recruiters, effectively communicating client needs, and ensuring alignment with recruitment strategies.
- Utilized CRM tools to track recruitment progress and maintain seamless communication with clients and internal teams.
- Handled social media management for the company’s LinkedIn and Instagram profiles, enhancing brand visibility and engagement.
- Generated reports on recruitment outcomes, payroll efficiency, and social media performance to support data-driven decision-making.
Education
Master of Science - Management Information Systems
Cleveland State University
Cleveland, OH12.2025
Bachelor of Science - Information Technology
Vallurupalli Nageswara Rao Vignana Jyothi Institut
06-2023
Intermediate -
Narayana IAS Academy
01-2019
High School -
St.Andrews School
01-2017
Skills
- Data Analysis
- Requirements Gathering
- Business Planning
- Microsoft Excel
- Operational Reporting
- Business process improvement
- Customer Relationship Management (CRM)
- Payroll Management
- Resource Management
- SQL
- Performance Management
- Decision-Making
- Risk Assessment
Timeline
Business Analyst
Hail Cabs
01.2023 - 12.2023
Account Manager HR Intern
OrangeShark
07.2022 - 12.2022
Master of Science - Management Information Systems
Cleveland State University
Bachelor of Science - Information Technology
Vallurupalli Nageswara Rao Vignana Jyothi Institut
Intermediate -
Narayana IAS Academy
High School -
St.Andrews School
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