SAILOR COTTLE
League City,TX
Summary
Skilled professional with 7+ years of customer service experience and marketing knowledge. Seeking a a sales position in a dynamic and innovative organization where my skills and experience can contribute to the growth and success of the company. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Open-minded and able to look at things in new ways to come up with innovative solutions.
Overview
7
7
years of professional experience
Work History
Residential Sales Specialist
Matanuska Telecom Association (MTA) Solutions
12.2022 - Current
- Promptly handle incoming customer inquiries via phone, email or chat
- Analyze customers’ needs and provide options that correspond to their budget
- Convert sales opportunities to confirmed appointments
- Build lasting relationships with current and prospective customers
- Conduct market research to identify target markets and customer preferences
- Prepare and submit all required sales documentation in a prompt and accurate manner
- Work collaboratively with cross-functional teams to ensure customer satisfaction initiatives
- Track and analyze sales performance data using relevant analytics tools
Executive Administrator
Robert Yundt Homes LLC
11.2019 - 12.2022
- Provided sincere customer service to residents seeking their future home
- Provided assistance for any problems or questions that arose with customers, management, construction and outside vendors
- Worked closely with Project Management Team to handle administrative & customer service duties
- Harnessed sales inquiries and positively promoted business
- Helped ensure proper delivery of building materials
- Scheduled contractors, subcontractors & consultants according to project timelines
- Gathered information for specific projects and building plans
- Greeted guests, answered and directed calls
Assistant Property Manager & Marketing Specialist
Rent In The Valley
01.2020 - 11.2020
- Primarily responsible for residents’ rents, deposits, fees, and file management
- Processed rental applications in a timely manner, increasing unit fulfillment to full capacity
- Delivered reports on unit vacancies and resident cards
- Implemented marketing strategies, increasing exposure of company brand & ideals
- Received multiple 5 Star Google reviews based upon my interactions w/ clients & tenants
- Introduced prospective tenants to available units and conducted tours of the premises
- Performed thorough move-in and move-out inspections with detailed reports
- Frequently entered residents’ homes to assess maintenance issues
- Proficient in database management platforms such as Appfolio and Monday
- Assured compliance with company and state wide rental policies including the Landlord Tenant Act
- Proficient in using Facebook Marketing Tools and Marketplace to ensure proper placement of all ads affiliated with rental units and the company’s public image
Office Manager
RFS Custom Flooring
01.2017 - 05.2019
- Performed exceptional customer service to all clients
- Assisted with sales and marketing meetings & duties
- Professionally answered and directed incoming calls
- Ensured client satisfaction by acting as a liaison between clients and owner
- Performed administrative support tasks for owner
Education
High School Diploma -
Clear Creek High School
League City, TXSkills
- Staff Management
- Project Support
- Time Management
- Effective Communication
- Revenue Generation
- Customer Service
- Sales and Marketing Initiatives
- Administrative Support
- Data Entry
- Maintenance Scheduling
- Vendor Management
Timeline
Residential Sales Specialist
Matanuska Telecom Association (MTA) Solutions
12.2022 - Current
Assistant Property Manager & Marketing Specialist
Rent In The Valley
01.2020 - 11.2020
Executive Administrator
Robert Yundt Homes LLC
11.2019 - 12.2022
Office Manager
RFS Custom Flooring
01.2017 - 05.2019
High School Diploma -
Clear Creek High School
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