Saim Hussain
Lake in the Hills,IL
Summary
Retail professional with extensive experience at Kohl's Department Store, excelling in store organization and customer satisfaction. Proven ability to enhance visual appeal and drive sales through effective product rotation and pricing strategies. Skilled in building customer relationships and managing high-stress situations.
Overview
2026
2026
years of professional experience
Work History
Merchandise Associate
Kohls Department Store
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Sales Associate
Kohls Department Store
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Elgin Community College
Elgin, ILDental Hygiene
William Rainey Harper College
Palatine, ILSkills
- Retail experience
- Store organization
- Product rotation
- Pricing and signage updates
Timeline
Sales Associate
Kohls Department Store
08.2022 - Current
Merchandise Associate
Kohls Department Store
Elgin Community College
Dental Hygiene
William Rainey Harper College