Saiquan Miller
Detroit
Summary
Store Manager with a proven track record at Jets Pizza, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective team leadership and IT troubleshooting skills. Recognized for maintaining operational excellence and fostering a positive work environment, ensuring a seamless experience for both customers and staff.
Overview
6
6
years of professional experience
Work History
Store Manager
Jets Pizza
02.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Geek Squad
Best Buy
01.2021 - 01.2023
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Skilled at working independently and collaboratively in a team environment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
Oak Park High School
13701 Oak Park, MI 4823706-2019
Skills
- Problem-solving
- Customer service expert
- IT troubleshooting
- Technical support
- Picking and packing
- Pallet jack handling
- Friendly and patient
- Multitasking and organization
- Flexible and adaptable
- Work prioritization
Accomplishments
- Supervised team of 10+ staff members.
- Documented and resolved customer issues which led to a greater customer experience.
- Recipient of individual and departmental awards for providing stellar client service.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Geek Squad
Best Buy
01.2021 - 01.2023
Store Manager
Jets Pizza
02.2019 - Current
Oak Park High School
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