Saira Montemayor
Lolita
Summary
Detail-oriented Merchandise Associate with a proven track record in executing inventory control strategies and enhancing customer experiences. Bilingual communicator skilled in problem-solving, multitasking, rapid adaptability and teamwork. Experienced in delivering well demonstrated and clearly vocalized training sessions to improve customer and company satisfaction. Extensive background in providing personal care and emotional support, ensuring client comfort and safety.
Overview
5
5
years of professional experience
Work History
Merchandise Associate
Sam's Club
Victoria, TX
08.2023 - Current
- Started August 2023 and currently working there.
- Have been awarded employee of the month, employee of the second quarter and employee of the year.
- Executed inventory control strategies with stock management systems to maintain consistent product availability.
- Assisted in the setup and maintenance of attractive product displays to enhance customer experience.
- Collaborated with team members to implement efficient restocking procedures, reducing downtime on sales floor.
- Delivered comprehensive training sessions for new associates, emphasizing adherence to safety protocols and quality standards.
- Managed inventory replenishment by transporting merchandise to sales floor and restocking shelves, racks, and bins.
- Provided accurate information to customers about store merchandise and pricing to increase shopping experience.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Managed curbside order processing, effectively balancing multiple tasks to expedite service for customers.
- Executed register duties, fostering quick communication and effective multitasking in a fast-paced environment.
Caregiver
Kathy Kuchler
Inez, TX
02.2023 - 05.2023
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, meal preparation, and medication management to enhance client well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Evaluated caregiving processes regularly, recommending adjustments to enhance quality of care provided.
- Built strong relationships with clients to deliver emotional support and companionship.
Cook
Circle R
Lolita, TX
08.2021 - 10.2022
- Prepared and cooked menu items according to established recipes and quality standards.
- Ensured kitchen cleanliness and adherence to food safety regulations during meal preparation.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Science - Business
Victoria College
Victoria, TX12-2025
High School Diploma -
Industrial High School
Vanderbilt, TX05-2023
Skills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Problem-solving
- Respectful and compassionate
- Multitasking and organization
- Clear verbal communication
- Customer service expertise
- Advanced bilingual communication
- Rapid adaptability and learner
Accomplishments
- Earned "Employee of the Month" award in May, 2024.
- Earned "Employee of the Second Quarter" in 2024.
- Earned "Employee of the Year" in 2024.
- Graduated with Associates of Science in 2025.
- Graduated with High School Diploma in 2023.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Associate
Sam's Club
08.2023 - Current
Caregiver
Kathy Kuchler
02.2023 - 05.2023
Cook
Circle R
08.2021 - 10.2022
Associate of Science - Business
Victoria College
High School Diploma -
Industrial High School