Saja Ali
Mill Creek,WA
Summary
Dedicated Pharmacy Technician, bringing 2 years of valuable experience, with a strong emphasis on providing quality patient care and ensuring regulatory compliance. Experienced in accurate medication dispensing, inventory management, and precise insurance claim processing. Possesses a proven ability to cultivate positive patient interactions and maintain patient confidentiality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite Aid Corp
Mill Creek, WA
08.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Associate In Science - Pre-pharmacy
Cascadia Community College
Bothell, WABachelor - Clinical And Industrial Pharmacy
National University Sudan
Khartoum, Sudan10.2023
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Supply restocking
- Pharmacy ethics
- Pharmacy and customer records management
- Pharmaceutical calculations
- Interpreting and processing medication orders
- Pharmacy law compliance
- Medicare and medicaid process
- Drug inventory management
Certification
Pharmacy technician certification
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
Rite Aid Corp
08.2023 - Current
Associate In Science - Pre-pharmacy
Cascadia Community College
Bachelor - Clinical And Industrial Pharmacy
National University Sudan