Sajadah Allah
Kansas City,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant I
Jackson County Missouri
Kansas City, MO
04.2024 - Current
- Provides assistance to property owners regarding their accounts (vehicles, homes, businesses) in person, by mail, by email correspondence, and through telephone conversations.
- Assists and responds to inquiries from the general public in person, by mail or email, and/or by telephone; directs inquiries to the appropriate staff for handling as necessary.
- Provides administrative and clerical support to the Assessment leadership, units, and department as assigned.
Customer Service Representative
City of Kansas City, MO
Kansas City, MO
08.2023 - 01.2024
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
PSE Mail Processing Clerk
United States Postal Service
Kansas City, MO
02.2023 - 06.2023
- Sort outgoing and/or incoming mail using automated equipment
- Ensure all necessary support equipment and materials are organized for sorting
- Provide services at public window for non-financial transactions
- Lifting or carrying moderate to heavy mail and packages and prolonged standing
Teller 3
Bank Midwest
Kansas City, MO
02.2020 - 02.2022
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Education
High school diploma -
University Academy
Kansas City, MO05.2016
Some College (No Degree) - Psychology
Northwest Missouri State University
Gladstone, MOSkills
- Data Entry
- Critical Thinking
- Time management proficiency
- Oral communication
- Administration and management
- Equipment Operation
- Workplace Safety
Timeline
Administrative Assistant I
Jackson County Missouri
04.2024 - Current
Customer Service Representative
City of Kansas City, MO
08.2023 - 01.2024
PSE Mail Processing Clerk
United States Postal Service
02.2023 - 06.2023
Teller 3
Bank Midwest
02.2020 - 02.2022
High school diploma -
University Academy
Some College (No Degree) - Psychology
Northwest Missouri State University
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