Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sakriya Gautam

Chicago,IL

Summary

Professional Driver offering over three years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

6
6
years of professional experience

Work History

Uber Partner

Uber And Lyft
Chicago, IL
04.2021 - Current
  • Achieved consistently high customer scores due to exceptional service.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Customer Service Representative

Gas Station
Chicago, IL
05.2020 - 08.2021
  • Sold store items and vehicle services to customers.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Ordered stock and priced and shelved incoming goods.
  • Prepared daily reports of fuel, oil and accessory sales.
  • Checked tire pressure and levels of fuel, motor oil or other fluids, adding air or fluids as required.

Manager

Dunkin' Donuts
, WI
07.2018 - 03.2020
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Created training modules and documentation to train staff.
  • Entered time and attendance logs in preparation for payroll.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Conducted quality, timely performance feedback and performance appraisals.

Education

Bachelor of Science - Electrical Engineering

University of Illinois At Chicago
Chicago, IL
12-2025

Associate of Science - Information Technology

City Colleges of Chicago-Harry S Truman College
Chicago, IL
12-2023

Skills

  • Customer Engagement
  • Vehicle Maintenance
  • Wheelchair assistance
  • Safe Driving
  • Customer Service
  • Schedule Management

Languages

English
Professional
Hindi
Professional
Nepali
Professional

Timeline

Uber Partner

Uber And Lyft
04.2021 - Current

Customer Service Representative

Gas Station
05.2020 - 08.2021

Manager

Dunkin' Donuts
07.2018 - 03.2020

Bachelor of Science - Electrical Engineering

University of Illinois At Chicago

Associate of Science - Information Technology

City Colleges of Chicago-Harry S Truman College

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Sakriya Gautam