Salaiya Morisset

Dynamic and dedicated professional with exceptional communication skills and a strong background in customer service at Duffy's Restaurant and Grill. Proven ability in reservations management and menu oversight, fostering a welcoming environment while training new staff to uphold high service standards. Committed to enhancing guest experiences through attentive service and effective problem-solving.

Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Hostess – Duffy’s Sports Grill
Demonstrated professionalism, customer service, and multitasking in a fast-paced environment.

• Managed high-volume guest seating with speed and accuracy, improving table turnover efficiency during peak hours.
• Recognized for providing a warm, welcoming experience to guests, contributing to repeat business and positive customer feedback.
• Supported front-of-house team during large events, maintaining clear communication and calm under pressure.
• Handled guest concerns diplomatically, ensuring a smooth and enjoyable dining experience.

Camp Counselor – city of aventura
Provided mentorship, supervision, and a safe, fun environment for children during summer programming.

• Supervised daily activities for groups of 10–15 children, ensuring safety, engagement, and emotional support.
• Led games, arts & crafts, and educational sessions, encouraging creativity and teamwork.
• Built strong relationships with parents and staff, earning trust through consistent communication and dependability.
• Assisted in planning special events, helping increase camper participation and program satisfaction.

• Selected to represent Nova Highschool as a student leader during open house events, providing tours and answering questions from prospective families.
• Participated in community service projects, including park cleanups and food drives, demonstrating commitment to civic engagement.
• Maintained strong academic standing while balancing work and extracurricular responsibilities.
• Recognized by teachers for leadership, positive attitude, and peer mentorship in group settings.
• Collaborated on group projects that required strong time management, communication, and presentation skills.

• Customer Service Certification – National Retail Federation Foundation
• Food Handler Safety Certification – ServSafe or equivalent
• Conflict Resolution & De-escalation Training – Community Services Workshop
• Workplace Safety Awareness Certificate – OSHA 10-Hour General Industry Training
• Public Speaking Essentials – Coursera / LinkedIn Learning
• Time Management for Professionals – Udemy / LinkedIn Learning
• Microsoft Office Basics Certification – Excel, Word, Outlook
• Community Engagement & Volunteer Coordination Training – Local Nonprofit or Online Training
• Teamwork & Collaboration Skills Certificate – SkillsUSA or online course

• Student Government Member – Helped plan school events, represented student concerns, and worked with faculty on school initiatives.
• Peer Mentor Program – Assisted underclassmen with academic and social adjustment through structured support and guidance.
• Community Clean-Up Volunteer – Participated in monthly local clean-up projects to beautify parks and public spaces.
• Yearbook Committee – Helped design pages, write captions, and organize school photos and events.
• Debate Club – Practiced public speaking and critical thinking by participating in team debates on current topics.
• Drama Club / School Theater – Performed in or supported school plays through acting, stage crew, or promotion.
• Recycling & Sustainability Club – Promoted eco-friendly practices in school and helped launch recycling initiatives.
• After-School Tutoring Program – Volunteered to help younger students with homework and studying.
• Youth Leadership Council – Collaborated with community leaders to give youth a voice in local decision-making.
• School Dance Committee / Prom Committee – Helped organize school dances, fundraisers, and ticket sales.
• School Choir / Band – Participated in performances, competitions, and music events.
• Intramural Sports – Played recreational sports like basketball, soccer, or volleyball as part of a school or community team.
• Art Club – Contributed to murals, school posters, or art shows, helping promote creativity and school pride.