Hi, I’m
SALAM ALHAMADANI
Houston,Tx
Every expectation is coming, so expect what you wish. 👌🏼
Overview
9
years of professional experience
1
Certification
1
year of post-secondary education
2
Languages
Work History
AmazonHouston, TX
PROCESS ASSISTANT
10.2020 - Current
Job overview
- Manages and coaches a team of associates to ensure high performance through tracking and reporting.
- Oversees day-to-day operations and assists with daily management of department duties.
- Trains associates to follow procedures and address safety hazards at all times.
- Communicates with internal and external suppliers on a regular basis and ensures
all correspondence between shipping companies are met - Collaborates with other associates to meet daily production goals.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Correlation One - Remote
Data Analytics With Excel & Python
02.2023 - 05.2023
Job overview
- Participating in a 17-week data analytics program facilitated through real data analytics business cases to solve business and technical issues.
- Collaborate with teammates to provide a characterization of the AFV market in the US and in Washington, including data about the energy efficiency of the vehicles over time, geographical distribution, etc.
- Built a data pipeline using pivot tables, graphs, and dashboards to depict results using Excel & Tableau. This allowed the presentation of the data in a clear and
actionable way, making it easier for stakeholders to understand and make informed decisions. - This experience provided valuable skills and experience in data analytics, as well as teamwork and communication.
Zain Iraq
Call Center Representative
01.2015 - 08.2020
Job overview
- Responded to customers by telephone or in person to provide information.
- products or services, take or enter orders, cancel accounts, or obtain details of
complaints. - Upsold/ cross-sold products to increase sales and generate revenues.
- Determined charges for services requested, collected payments, and arranged for billing.
- Kept records of customer interactions and transactions, recorded complaints, inquirie,s and feedback.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in
a timely manner
Education
Taras Shevchenko National University of Kyiv Kyiv
Master of Science
06.2014
Houston Community CollegeHouston, TX
AAS Degree from Cyber Security
06.2023 - Current
Skills
Leadership and Team Management
Data Management Expertise
Self Motivation
Data Management Expertise
Presentation Skills
Teamwork & Collaboration
Improving skill levels through self-development and training programs
Maintaining accuracy and integrity of databases
Certification
Data Analysis May-2023
Languages
Russian
Arabic
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. T seek and maintain a full-time position that offers professional challenges util interpersonal skills, excellent time management, and problem-solving skills.
Availability
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Available
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Timeline
Houston Community College
AAS Degree from Cyber Security
06.2023 - Current
Data Analytics With Excel & Python
Correlation One - Remote
02.2023 - 05.2023
PROCESS ASSISTANT
Amazon
10.2020 - Current
Call Center Representative
Zain Iraq
01.2015 - 08.2020
Taras Shevchenko National University of Kyiv
Master of Science