SALEEMAH A. ANDERSON
Summary
Dynamic Business Office Manager with extensive experience at New Jersey Surgery Center, excelling in staffing and medical scheduling. Proven track record in insurance verification and records management, ensuring compliance with HIPAA regulations. Adept at fostering team collaboration and enhancing operational efficiency, driving improvements in patient service delivery.
Overview
16
16
years of professional experience
Work History
Business Office Manager
New Jersey Surgery Center
Hamilton
05.2022 - Current
- Managed daily operations of surgical office for optimal efficiency.
- Coordinated patient scheduling to enhance service delivery efficiency.
- Supervised administrative staff while facilitating ongoing training and development.
- Implemented office policies to improve workflow and communication.
- Liaised with insurance providers to verify coverage and benefits.
- Oversaw billing processes and addressed patient inquiries promptly.
- Maintained patient records in compliance with healthcare regulations.
- Developed relationships with vendors for supplies and equipment procurement.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
Scheduler/Front Desk
Hamilton Cardiology
01.2020 - Current
- Demonstrate Customer service principles and behaviors appropriately.
- Obtained required patient information accurately from patients, physicians, and physician staff during registration to ensure seamless processing.
- Verify all insurance and obtain precertification/authorization.
- Obtain prior authorization for all services related to patient.
- Calculate and collect patient liable amounts.
- Checked co-pay responsibilities, co-insurance, deductibles, and out-of-pocket expenses to communicate financial obligations clearly to patients.
- Ensure that all necessary signatures are obtained for treatments.
- Enter payer/authorization information into computer system completely and accurately.
- Scanned documents into patient charts to ensure accurate record-keeping.
Scheduler/Front Desk
Princeton Radiology
08.2019 - 12.2019
- Accurately schedule exams for the proper modality, time, machine, and Radiologist.
- Verified insurance contract requirements to ensure accurate scheduling of exams.
- Verify all patient demographic information and process payments using EDI system.
- Explained exam preparation steps to patients in clear, understandable terms to enhance compliance.
- Answered incoming calls promptly to maintain efficient communication and patient flow.
- Provided clerical support by faxing documents and batching scripts into the system.
- Verify outgoing faxes and successful calls to offices when clarification is needed.
- Attend all staff meetings regularly and follow all company policies and procedures.
Scheduling Coordinator
Pines at Whiting
10.2017 - 03.2019
- Assist the DON in the management of a centralized nursing staffing plan by coordinating the scheduling of all nursing employees.
- Developed and posted work schedules 4 weeks in advance to ensure optimal staffing levels.
- Communicated attendance, PTO, and leave requests to DON for streamlined staffing management.
- Maintained current roster of nursing staff, ensuring accurate and accessible information for scheduling.
- Screened candidates daily on multiple hiring websites to identify potential new staff.
- Extensive knowledge on overtime guidelines and reporting of daily staffing to State website.
- Receive and process Agency invoices for payment.
Scheduling Manager
Comforcare
05.2017 - 10.2017
- Supervised, scheduled, and coordinated daily activities of caregivers to ensure optimal coverage.
- Schedule and ensure current and complete personnel records.
- Perform payroll duties including verifying timesheets and telephony process.
- Liaised between associates and operations manager to streamline communication.
- Interview, screen and test all applicants.
- Maintain documentation of associated work in health manager.
- Coordinate with unemployment and disability claims.
Skilled Coordinator
Better Home Care, LLC
10.2016 - 05.2017
- Created and posted jobs on applicant tracking system, followed up with candidates to ensure timely recruitment.
- Communicate with physician office to obtain orders for services.
- Obtained authorizations from health insurance for required patient services, facilitating access to necessary care.
- Contact potential clients daily regarding schedule for start of care for services.
- Input and manage schedules in database.
- Managed credentialing efforts with various HMOs, PPOs, and hospitals to ensure compliance and provider readiness.
Staffing Coordinator
Atrium Post Acute Care
09.2014 - 07.2016
- Developed and managed monthly master schedule to align workforce availability with operational needs.
- Coordinated employee work schedules to ensure optimal staffing for each shift.
- Conducted interviews and facilitated orientation for new employees to ensure smooth onboarding.
- Verified employee work hours with payroll department to ensure payroll was disbursed accurately.
- Entered daily staffing information into the state website to ensure accurate records.
- Maintained and updated nursing License and Certifications.
Staffing Coordinator
Royal Health Gate
04.2012 - 09.2014
- Ensured staffing numbers met state and federal regulations through regular updates and compliance checks.
- Managed daily spreadsheets for staffing hours, call-in log, and punch logs to support accurate reporting and compliance.
- Coordinated change requests and reviewed time off requests for submission to DON, optimizing scheduling process.
- Met with Department heads daily to review daily schedule needs of facility.
Staffing Coordinator
Medford Care Center
01.2010 - 03.2012
- Coordinated staffing across units to maintain seamless care for patients.
- Selected qualified staff to meet staffing needs for open positions.
- Reviewed and approved timesheets to ensure accurate payroll processing.
- Operated fax machines, copiers, and telephones for communicating with candidates and medical facilities.
Education
HS DIPLOMA -
Pemberton Twp. High School
Pemberton, NJ06-1996
Skills
- Budget management
- Government compliance
- HIPAA
- Staffing
- Medical Scheduling
- Records management
- Insurance verification
- Data entry accuracy
- MS Office
- Excel
- Word
Timeline
Business Office Manager
New Jersey Surgery Center
05.2022 - Current
Scheduler/Front Desk
Hamilton Cardiology
01.2020 - Current
Scheduler/Front Desk
Princeton Radiology
08.2019 - 12.2019
Scheduling Coordinator
Pines at Whiting
10.2017 - 03.2019
Scheduling Manager
Comforcare
05.2017 - 10.2017
Skilled Coordinator
Better Home Care, LLC
10.2016 - 05.2017
Staffing Coordinator
Atrium Post Acute Care
09.2014 - 07.2016
Staffing Coordinator
Royal Health Gate
04.2012 - 09.2014
Staffing Coordinator
Medford Care Center
01.2010 - 03.2012
HS DIPLOMA -
Pemberton Twp. High School