Salih Jackson
Bronx,USA
Summary
Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
B&H Photo Video
Concord, NC
11.2024 - 02.2026
- Resolved customer inquiries through effective communication and problem-solving skills.
- Assisted in maintaining merchandise displays to enhance customer experience.
- Collaborated with team members to improve service delivery and efficiency.
Cashier
S&D Coffee & Tea
Concord, NC
06.2022 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Enhanced customer satisfaction through attentive service and product knowledge.
- Maintained accurate cash drawer and balanced registers at shift end.
Warehouse Associate
Amazon Warehouse
Elizabeth, NJ
11.2020 - 06.2021
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Accurately picked, packed, and labeled products for timely shipment.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
Education
High school diploma -
Bronx collegiate academy
Bronx, NY06.2020
Skills
- Customer service
- Time Management
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Guest services
- Complaint escalation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved a promotion through effectively working as a team player and enhancing my work enviornment.
Certification
- Safe Quality Food Certification
- Pallet Jack Certification
Languages
Spanish
English
Bilingual
Timeline
Customer Service Associate
B&H Photo Video
11.2024 - 02.2026
Cashier
S&D Coffee & Tea
06.2022 - 05.2024
Warehouse Associate
Amazon Warehouse
11.2020 - 06.2021
High school diploma -
Bronx collegiate academy