Salima Temani
Jersey City ,NJ
Summary
-Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
-Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
- Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Keller Williams City Life Realty
Jersey City, NJ
07.2024 - Current
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Prepared comparative market analysis to estimate properties' value.
Personal Assistant
restaurant le belair
Montreal, Montreal
10.2023 - 01.2024
- Performed calendar management and scheduling of appointments for the executive.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
Customer Service Representative
Magnolia Bakery
New York, Nyc
01.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Store Supervisor
Magnolia Bakery
New York, New York City
01.2020 - 04.2023
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Organized training sessions for new employees on best practices in order fulfillment processes.
- Maintained updated records on product deliveries, returns, damages.
Store Supervisor
Cosi Restaurant
Jersey City, NJ
02.2019 - 01.2020
- Reviewed employee performance evaluations regularly in order to identify areas needing improvement.
- Supervised work of cashiers, training new team members and monitoring performance.
- Answered customer queries and complaints and provided prompt solutions.
Education
Bachelor of Science - Business Communication
University of Algiers
Algeria 05-2018
Skills
- Negotiations expert
- Traditional marketing
- Business consultant
- Client Needs Assessment
- Digital Marketing
- Excellent communicator
- National Association of Realtors
- Business Development
- Office reception
- Highly Professional
- Clean Driving Record
- Works well independently
Affiliations
- i am a semi-professional chef,i worked with my familly who all are shefs so cooking became naturally my safe space.
Languages
English
Professional
French
Professional
Arabic
Professional
amazigh
Professional
German
Limited
Certification
- i have a real esate lisence
- childhood education certification
- proffesional photogrpahy
Timeline
Real Estate Agent
Keller Williams City Life Realty
07.2024 - Current
Personal Assistant
restaurant le belair
10.2023 - 01.2024
Customer Service Representative
Magnolia Bakery
01.2023 - 01.2024
Store Supervisor
Magnolia Bakery
01.2020 - 04.2023
Store Supervisor
Cosi Restaurant
02.2019 - 01.2020
Bachelor of Science - Business Communication
University of Algiers
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