Dedicated Insurance Agent with a focus on enhancing customer satisfaction through tailored recommendations and relationship building. Proven track record in policy management and problem-solving.
Overview
18
18
years of professional experience
Work History
Insurance Agent
Progressive
Macon, GA
01.2022 - Current
Assisted clients in selecting appropriate insurance coverage based on individual needs
Evaluated policy options, providing tailored recommendations to enhance customer satisfaction
Built strong relationships with clients through consistent communication and excellent customer service.
Insurance Agent
GEICO, Government Employees Insurance
Macon, GA
06.2008 - 11.2021
Collaborated with underwriting team to streamline policy approval processes
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.