Sally Massa
Lake Havasu City,AZ
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
30
30
years of professional experience
Work History
Office Manager
Puyallup Transmission
Puyallup, WA
07.2013 - 02.2023
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Built relationships with customers to encourage repeat business.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
Dental Assistant
Various Dental offices
Seattle, WA
02.1993 - 07.2016
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Created customized treatment plans for patients based on individual needs.
Education
Associate of Science - Dental Science
Eton Technical Institute
Federal Way, WA02-1993
Skills
- Vendor engagement
- Billing
- Administrative support
- Inventory control
- Organizational skills
- Financial accounting
- Office management
- Retail loss prevention
- Brand promotion
- Goal tracking
- Outgoing personality
Timeline
Office Manager
Puyallup Transmission
07.2013 - 02.2023
Dental Assistant
Various Dental offices
02.1993 - 07.2016
Associate of Science - Dental Science
Eton Technical Institute
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