SALLY MURRAY
Tiverton
Summary
Dynamic retail manager with over a decade of experience in driving sales, optimizing purchasing strategies, and delivering exceptional customer service. Proven track record in inventory management and merchandising, consistently enhancing store performance and visual appeal. Adept at leading and developing teams to achieve operational excellence and surpass business objectives. Committed to fostering a customer-centric environment that maximizes satisfaction and loyalty.
Overview
19
19
years of professional experience
Work History
General Manager
Portsmouth/Sandy's Liquors
Portsmouth, RI
07.2017 - Current
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Handled cash accurately and prepared deposits.
- Managed budgeting and financial reporting, improving profitability through strategic cost control measures.
- Implemented inventory management systems, reducing discrepancies and optimizing stock levels.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Fostered a positive work environment through effective team leadership and conflict resolution techniques.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the store owner on marketing initiatives to increase store awareness and drive sales growth.
- Maintained detailed records of all purchase orders ensuring accuracy in accounting reports required for tax purposes or audits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Resolved problems promptly to elevate customer approval.
Assistant Manager
1776 Liquors
Bristol, RI
02.2017 - 07.2017
- Achieved optimal beer inventory levels through effective weekly procurement aligned with customer demand. Maintained high standards of store presentation and cleanliness while managing cash handling and customer service operations. Elevated team performance and customer satisfaction through dedicated staff mentorship.
Manager
Bridge Liquors
Newport, RI
06.2014 - 02.2017
- Drove revenue growth by prioritizing customer service, optimizing merchandising strategies, and fostering teamwork. Streamlined store organization and expanded craft beer and wine offerings, resulting in increased customer traffic. Committed over 55 hours weekly to ensure store operations exceeded expectations. Oversaw all aspects of ordering, inventory management, and merchandising processes. Coordinated large-scale summer deliveries for boats to enhance service offerings.
Sales Associate
Alex and Ani
Newport, RI
10.2012 - 03.2015
- Led efforts to overcome parking challenges in Newport, ensuring timely arrival for all shifts. Strategically managed a bustling store environment, fostering a positive atmosphere to enhance customer experiences. Consistently surpassed sales goals, securing the top sales position in the store each month. Guided customers through the Alex and Ani brand narrative, emphasizing the personal connection of each bracelet. Developed personalized bracelet recommendations, enhancing customer satisfaction and driving additional sales.
Key Holder/Store Team Leader
Walgreens
Bristol, RI
02.2007 - 09.2012
- Oversaw daily store operations, including opening and closing procedures. Managed store presentation to enhance customer experience. Directed inventory management and merchandise ordering processes. Supervised staff to ensure efficient workflow and service delivery.
Education
G.E.D -
Mt. Hope High School
Skills
- Inventory management
- Loss prevention strategies
- Retail merchandising
- Team supervision
- Effective decision-making under pressure
- Efficient cash handling
- Effective communication abilities
- Supportive team member
- Consistently dependable
- Applicant sourcing and evaluation
Timeline
General Manager
Portsmouth/Sandy's Liquors
07.2017 - Current
Assistant Manager
1776 Liquors
02.2017 - 07.2017
Manager
Bridge Liquors
06.2014 - 02.2017
Sales Associate
Alex and Ani
10.2012 - 03.2015
Key Holder/Store Team Leader
Walgreens
02.2007 - 09.2012
G.E.D -
Mt. Hope High School