I believe to be trustworthy and dedicated with 2 years of experience serving customers and operating register. Also, I am reliable with offering strong multitasking, problem-solving and communication skills.
Overview
2
2
years of professional experience
Work History
Server
Edith's Kitchen
McAllen, TX
03.2024 - Current
Delivered exceptional customer service, ensuring positive dining experiences for guests.
Engaged with customers to gather feedback, contributing to continuous improvement efforts in service quality.
Collaborated with kitchen staff to accurately relay orders and special requests.
Maintained cleanliness and organization of dining area, enhancing overall ambiance.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cashier
Edith's Kitchen
McAllen, TX
05.2024 - Current
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Collaborated with team members to ensure optimal efficiency during peak dining hours.
Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
Office Assistant
Edith's Kitchen
McAllen, TX
05.2024 - Current
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Manage payroll processing for four restaurant locations, ensuring accuracy and timely employee payments.
Assist with general office operations to support daily business needs.
Manage and maintain employee personnel files, ensuring accuracy, completeness, and confidentiality.
Maintain organized digital and physical invoice records.
Education
Associates of Interdisciplinary Studies -
South Texas College
McAllen, TX
05.2023
Bachelor of Science - International Business
The University of Texas Rio Grande Valley
Edinburg, TX
05.2026
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Team collaboration
Accomplishments
Promoted to Office Assistant after only 3 months for exceptional performance.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 11 staff members.
Completed payroll for staff of 4 restaurants, around 20-30 employees in each one.
Languages
Spanish
Professional Working
English
Professional Working
Interests
Enjoy participating in Padel for overall physical and mental well-being
I enjoy helping others and giving back to the community
Problem-solving activities such as puzzles and logic games