Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Salma Guajardo

Penitas

Summary

I believe to be trustworthy and dedicated with 2 years of experience serving customers and operating register. Also, I am reliable with offering strong multitasking, problem-solving and communication skills.

Overview

2
2
years of professional experience

Work History

Server

Edith's Kitchen
McAllen, TX
03.2024 - Current
  • Delivered exceptional customer service, ensuring positive dining experiences for guests.
  • Engaged with customers to gather feedback, contributing to continuous improvement efforts in service quality.
  • Collaborated with kitchen staff to accurately relay orders and special requests.
  • Maintained cleanliness and organization of dining area, enhancing overall ambiance.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Cashier

Edith's Kitchen
McAllen, TX
05.2024 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.

Office Assistant

Edith's Kitchen
McAllen, TX
05.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Manage payroll processing for four restaurant locations, ensuring accuracy and timely employee payments.
  • Assist with general office operations to support daily business needs.
  • Manage and maintain employee personnel files, ensuring accuracy, completeness, and confidentiality.
  • Maintain organized digital and physical invoice records.

Education

Associates of Interdisciplinary Studies -

South Texas College
McAllen, TX
05.2023

Bachelor of Science - International Business

The University of Texas Rio Grande Valley
Edinburg, TX
05.2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration

Accomplishments

  • Promoted to Office Assistant after only 3 months for exceptional performance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 11 staff members.
  • Completed payroll for staff of 4 restaurants, around 20-30 employees in each one.

Languages

Spanish
Professional Working
English
Professional Working

Interests

  • Enjoy participating in Padel for overall physical and mental well-being
  • I enjoy helping others and giving back to the community
  • Problem-solving activities such as puzzles and logic games

Timeline

Cashier

Edith's Kitchen
05.2024 - Current

Office Assistant

Edith's Kitchen
05.2024 - Current

Server

Edith's Kitchen
03.2024 - Current

Associates of Interdisciplinary Studies -

South Texas College

Bachelor of Science - International Business

The University of Texas Rio Grande Valley