Salomon Mizrahi
Miami Beach,FL
Summary
Dynamic flight attendant with American Airlines, recognized for delivering exceptional customer service and enhancing passenger satisfaction. Expert in safety procedures and emergency protocols, while fostering team collaboration. Proven ability to resolve issues effectively, ensuring a seamless travel experience. Committed to maintaining a professional appearance and reliability in high-pressure environments.
Overview
35
35
years of professional experience
Work History
Flight Attendant
American Airlines
06.1998 - Current
- Delivered exceptional in-flight customer service, ensuring passenger comfort and satisfaction.
- Coordinated emergency procedures, maintaining safety protocols in high-pressure situations.
- Managed cabin inventory, optimizing supply levels for operational efficiency.
- Implemented strategies to resolve passenger issues, enhancing overall flight experience.
- Led initiatives to improve team communication, fostering a collaborative work environment.
- Mentored junior flight attendants, providing guidance on customer engagement techniques.
- Streamlined pre-flight checklists, improving compliance with safety regulations and procedures.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Ticket Agent
American Airlines
06.1990 - 06.1998
- Facilitated customer check-in processes, ensuring a smooth travel experience for passengers.
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Answered customer inquiries regarding ticket availability, pricing and event information.
Education
High School Diploma -
Lindsay Hopkins
Miami, FLSkills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Professional appearance
- Verbal and written communication
- Safety procedures
- Emergency procedures
- Cultural awareness
- Passenger assistance
Languages
English
Spanish
Timeline
Flight Attendant
American Airlines
06.1998 - Current
Ticket Agent
American Airlines
06.1990 - 06.1998
High School Diploma -
Lindsay Hopkins