Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Saloni Prajapati

McDonough,GA

Overview

7
7
years of professional experience

Work History

Sales Associate

Sons Honda
05.2017 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Customer Service Representative

GND
03.2017 - 05.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Dutchtown High School
Hampton, GA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Verbal/written communication

Accomplishments

  • Awarded “Employee of the Month” in 2 years in a raw.
  • Exceeded monthly quota at least 15 times.
  • Four times Honda Council of Sales in Silver
  • Two times Honda Council of Sales in Gold

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Sales Associate

Sons Honda
05.2017 - Current

Customer Service Representative

GND
03.2017 - 05.2017

Dutchtown High School

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Saloni Prajapati