Saloni Prajapati
McDonough,GA
Overview
7
7
years of professional experience
Work History
Sales Associate
Sons Honda
05.2017 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Customer Service Representative
GND
03.2017 - 05.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Dutchtown High School
Hampton, GASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Verbal/written communication
Accomplishments
- Awarded “Employee of the Month” in 2 years in a raw.
- Exceeded monthly quota at least 15 times.
- Four times Honda Council of Sales in Silver
- Two times Honda Council of Sales in Gold
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Sales Associate
Sons Honda
05.2017 - Current
Customer Service Representative
GND
03.2017 - 05.2017
Dutchtown High School