Salvador Gallo
Palmer,AK
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Saltys on 2nd. Proven ability to enhance guest engagement and maintain cleanliness standards while managing multiple tables efficiently. Skilled in cash handling and POS operation, consistently ensuring order accuracy and swift resolution of customer concerns.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Saltys on 2nd
03.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items and daily specials to effectively communicate with guests and provide recommendations.
- Supported team members during peak hours to ensure efficient service delivery and customer satisfaction.
Server & Bartender
Library Bar
04.2023 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in order taking and food delivery, maintaining clear communication with kitchen staff.
- Managed multiple tables efficiently during peak hours, demonstrating strong time management skills.
- Collaborated with team members to uphold restaurant cleanliness and organization standards.
- Adapted quickly to menu changes and special requests, enhancing customer satisfaction.
- Supported training of new staff on service protocols and restaurant operations.
- Processed payments accurately using POS systems, ensuring smooth transaction flow.
Server
Lavelles Bistro
03.2021 - 04.2023
- Participated in training sessions to develop skills in food handling and safety protocols.
- Contributed to a positive dining atmosphere through friendly interactions and attentive service.
- Collaborated with kitchen staff to ensure timely order fulfillment and accuracy of meals served.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Quality control
- Order accuracy
- Performance improvement
- Point of sale operation
Certification
- Certified Taps
- Certified Food handler
Timeline
Server
Saltys on 2nd
03.2025 - Current
Server & Bartender
Library Bar
04.2023 - 03.2025
Server
Lavelles Bistro
03.2021 - 04.2023
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