Salvatore Capasso
Watervliet,NY
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Vireohealthny
Albany, NY
07.2022 - Current
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
Patient Care Coordinator
Verilife
Albany, NY
04.2022 - 07.2022
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Maintained accurate records of all patient care activities using electronic health record systems.
Education
Associates - Business Management
Herkimer County Community College
Herkimer, NY05-2015
Bachelors - Sport Management
Southern New Hampshire University
Hooksett, NHSkills
- Medical Data Collection
- Patient Relations
- New Hire Training
- Organizational standards
- Payment Collection
- Appointment Scheduling
- Articulate Communication
- Filing and Recordkeeping
- Patient Flow Management
- HIPAA Compliance
- Patient Care Coordination
- Patient Care
- Organizational Skills
- Relationship Building
- Patient documentation
- Customer Service
- Patient Outreach and Follow-Up
- Patient Registration
- Attention to Detail
Affiliations
- Reading
- Walking/running
- Farmer's Markets
- Singing
- Playing sports
References
References available upon request.
Timeline
Patient Care Coordinator
Vireohealthny
07.2022 - Current
Patient Care Coordinator
Verilife
04.2022 - 07.2022
Associates - Business Management
Herkimer County Community College
Bachelors - Sport Management
Southern New Hampshire University
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