Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salvatore Russo

Roanoke,VA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

10
10
years of professional experience

Work History

General Manager

Corned Beef And Company
Roanoke, VA
07.2022 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Supervisor

Lowe's
Roanoke, VA
04.2021 - 07.2022
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Evaluated employee performance and coached and trained to improve weak areas.

Manager

Martins
Roanoke, VA
01.2020 - 04.2021
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.

Manager/Bartender

Corned Beef And Company
Roanoke, VA
05.2018 - 01.2021
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.

Swim Coach/Lifeguard Supervisor

Gator Aquatic Center
Roanoke, VA
05.2014 - 09.2018
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
  • Prepared athletes for special competitions and tournaments.

Education

Roanoke Catholic High School
Roanoke, VA
05.2012

Skills

  • Vendor Negotiations
  • Food Preparation and Safety
  • Market Analysis
  • Labor Cost Controls
  • Product Costing
  • Menu Planning
  • Employee Scheduling
  • Team Training

Timeline

General Manager

Corned Beef And Company
07.2022 - Current

Supervisor

Lowe's
04.2021 - 07.2022

Manager

Martins
01.2020 - 04.2021

Manager/Bartender

Corned Beef And Company
05.2018 - 01.2021

Swim Coach/Lifeguard Supervisor

Gator Aquatic Center
05.2014 - 09.2018

Roanoke Catholic High School

Similar Profiles

CREATE PROFILE
Salvatore Russo