Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
Generic

Sam Bragg

Plymouth,Michigan

Summary

Dynamic Project Manager and former Sales Associate with a proven track record at Mogultech Precision Machining and Dicks Sporting Goods. Excelled in relationship building and multi-tasking, successfully managing projects and driving sales through exceptional client relations and problem-solving skills. Achieved high customer satisfaction, mentoring teams, and enhancing client relationships with an outgoing personality and goal-oriented approach.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

11
11
years of professional experience

Work History

Project Manager

Mogultech Precision Machining
03.2014 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.

Sales Associate

Dicks Sporing Goods
12.2021 - 08.2024
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

None - General Studies

Washtenaw Community College
Ann Arbor, MI

Skills

  • Relationship building
  • Client relations
  • Problem-solving skills
  • Time management
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality

References

Lori Stockwell- Owner at Mogultech Precision Machining 734-944-5053


Stacey Wilson- Former Manager at Dicks Soorting Goods 734-306-6552

Hobbies

Avid golfer

Huge fisherman

Sports enthusiast

Sports cards and memorabilia collector


Timeline

Sales Associate

Dicks Sporing Goods
12.2021 - 08.2024

Project Manager

Mogultech Precision Machining
03.2014 - Current

None - General Studies

Washtenaw Community College

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Sam Bragg