Sam Edmundson
Plano,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Club4Fitness
Plano, TX
06.2024 - Current
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Oversaw product development initiatives from concept through completion stages.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Trained employees on duties, policies and procedures.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Tracked monthly sales to generate reports for business development planning.
- Supervised employees through planning, assignments, and direction.
General Manager
Texas Family Fitness
Plano, TX
04.2024 - 06.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented strategies to increase sales revenue.
- Analyzed market trends and identified potential new customers.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed pricing proposals tailored to individual client requirements.
General Manager
Texas Family Fitness
Denton, TX
06.2023 - 04.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented strategies to increase sales revenue.
- Analyzed market trends and identified potential new customers.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed pricing proposals tailored to individual client requirements.
Assistant General Manager
Texas Family Fitness
Frisco, TX
11.2022 - 06.2023
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Established relationships with key clients, while maintaining existing customer base.
Sales Manager
Cowboys Fit
Plano, TX
11.2021 - 11.2022
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Researched potential customers using various sources such as public records, web searches.
Education
High School Diploma -
Prosper High School
Prosper, TX05-2019
Skills
- Staff Supervision
- Customer Retention
- Contract Negotiations
- Sales
- Business Development
- P&L Management
- Labor Cost Controls
- Recruitment
- Leadership and team building
- Community Outreach
Accomplishments
- Within the first 90 days of becoming a General Manager, through leadership and accountability we collectively as a team made the gym profitable for the first time since 2019.
- At CLUB4 Fitness. I took over the location after it had been open for 6 months. Within my first 10 months I had successfully grown the location by 227%.
Certification
- CPR Certified
- AED Certified
Languages
English
Professional
Timeline
General Manager
Club4Fitness
06.2024 - Current
General Manager
Texas Family Fitness
04.2024 - 06.2024
General Manager
Texas Family Fitness
06.2023 - 04.2024
Assistant General Manager
Texas Family Fitness
11.2022 - 06.2023
Sales Manager
Cowboys Fit
11.2021 - 11.2022
High School Diploma -
Prosper High School