Sam Kunzler
Ogden
Summary
Dynamic professional with a proven track record at Minky Couture, excelling in customer service and teamwork. Demonstrated ability to exceed sales targets through effective collaboration and problem-solving. Skilled in time management and maintaining high customer satisfaction, contributing significantly to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Minky Couture
08.2021 - Current
- Enhances customer satisfaction by providing attentive service and personalized recommendations.
- Assists customers with product selection for improving sales.
- Contributes to team success with collaborative sales strategies and shares best practices.
- Addresses customer inquiries to ensure seamless shopping experiences.
- Increases store revenue by promoting special offers and upselling additional products.
- Improves store aesthetics with organized product displays and effective merchandising.
- Achieves sales targets by understanding customer needs and offering suitable solutions.
- Manages returns, exchanges and refunds in accordance with store policy.
Receptionist
Nicholls and Company
07.2019 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Food Service Worker
Twisted Sugar
10.2020 - 02.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Associate of Arts - Psychology
Weber State University
Ogden, UT12-2025
High School Diploma -
Bonneville High School
South Ogden, UT05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Excellent people skills
- Outgoing personality
Accomplishments
I served a voluntary mission for the LDS church in Busan, South Korea for 18 months (Sep 2022- March 2024) where my primary focus was to serve others, teach them about my church, and teach English. I learned the Korean language with the goal to speak with others fluently in their native tongue, which I accomplished.
Languages
Chinese (Mandarin)
Professional Working
Korean
Native or Bilingual
Affiliations
- Member of the Church of Jesus Christ of Latter-Day Saints
Certification
I am certified to work in the industry of food, due to having my Food Handlers Permit
Interests
- Adventure Travel
- Road Trips
- Crafting and DIY Projects
- Fashion
- Pilates
- Mindfulness Practices
- Cooking
- I enjoy helping others and giving back to the community
- Languages
- Soccer
- Religion
Timeline
Sales Associate
Minky Couture
08.2021 - Current
Food Service Worker
Twisted Sugar
10.2020 - 02.2021
Receptionist
Nicholls and Company
07.2019 - 07.2021
Associate of Arts - Psychology
Weber State University
High School Diploma -
Bonneville High School
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