Samantha Mathias
Palmer
Summary
Dynamic Brand Ambassador with proven success at Push Models, excelling in sales and marketing. Skilled in product awareness and customer engagement, fostering brand loyalty through effective communication. Recognized for maintaining a professional environment and resolving customer issues swiftly, ensuring a remarkable shopping experience. Strong organizational skills complement a passion for branding.
Well-qualified in customer service relations, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Brand Ambassador
Push Models
01.2011 - Current
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Maintained clean, organized and professional work environment.
- Communicated product value, quality, and style to educate and entice potential customers.
- Maintained accurate records of promotional events and customer interactions.
- Collaborated with marketing team to create and implement promotional campaigns.
Clerk
United States Post Office
02.2024 - 07.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
Front Desk Receptionist
Pure Barre
01.2024 - 07.2024
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
High School Diploma -
Sickles Highschool
Tampa, FLSkills
- Sales
- Marketing
- Branding
- Product awareness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3-4 staff members.
- Resolved product issue through consumer testing.
Timeline
Clerk
United States Post Office
02.2024 - 07.2024
Front Desk Receptionist
Pure Barre
01.2024 - 07.2024
Brand Ambassador
Push Models
01.2011 - Current
High School Diploma -
Sickles Highschool
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