Samanna Wilson

- Accurately verified guest information upon check-in and check-out

- Received phone calls and modified reservations in regard to date changes, special requests, etc.
- Inspected hotel rooms to ensure proper maintenance standards

- Conducted job interviews for front desk positions within the hotel

- Received, collected, and distributed orders to customers
- Rated a 5/5 for 42/42 customer ratings; specific feedback being in communication, following instructions, order handling, and friendliness

- Ensured proper communication with customers regarding placing takeout orders via phone calls

- Packaged and dispersed of orders to customers

- Participated as the lead runway model in a fashion showcase for a Penn State organization

- Partook in solo photoshoots for Elinor Franklin's fashion look book project

- Produced by the Playhouse Theatre, I assisted in wardrobe changes among actors in the play, Cabaret

- Partook in a solo fashion photoshoot for VALLEY, Penn State's premier life and style magazine

- Greeted customers in an engaging manner
- Placed reservation orders through customer phone calls

- Sat customers at their designated seats

- Greeted customers in an enthusiastic, professional manner

- Placed and dispersed of orders to customers