SAMANTHA AGUILAR
Donna,TX
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Shift Leader
Southwest Keys
Weslaco
01.2022 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Coordinated and supervised staff and continuously evaluated performance.
- Arranged development and delivery of updated training for staff.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Optical Assistant
Optical Reflection
Weslaco, TX
02.2020 - 08.2021
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Sales Associate
Under Armor
Mercedes, TX
08.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Assistant Professor
South Texas College
McAllen, TX
08.2017 - 12.2018
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
- Applied innovative teaching methods to encourage student learning objectives.
- Mentored students and communicated internship and employment opportunities.
- Assisted professors and school administrators with continuous development, review, planning and outcomes evaluation to measure Psychology program performance.
Front Desk Agent
The Grind Fitness
McAllen, TX
01.2018 - 08.2018
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed and maintained filing systems to facilitate easy access to information.
- Trained and supervised employees on office policies and procedures.
Sales Associate
New Sun Racing
McAllen, TX
06.2016 - 01.2017
- Followed up with existing customers to provide additional support and address concerns.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Associate Seasonal
Converse/ Outlet
Weslaco, TX
05.2015 - 08.2016
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Biology Associates -
South Texas College
Weslaco, TX05.2020
Skills
- Task Delegation
- Product and Service Knowledge
- Employee Scheduling
- Employee Performance Evaluations
- Operations Management
- Team Motivation
- Strategic Planning
- Google Drive
- Staff Management
- Staff Supervision
Community Service
- Summer Youth Bible School Community service hours were helping the church care for children in bible study. (06/1/ 2016-06/30/2016)
- Edinburg Nursing Home Rehab community service South Texas College (09/10/2024 -11/19/2024)
- South Texas College Harvest of Health community event for the public all ages. Assisted professors with their booths passing out prizes, and carrying supplies. (11/7/2024-11/7/2024)
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Southwest Keys
01.2022 - 11.2023
Optical Assistant
Optical Reflection
02.2020 - 08.2021
Sales Associate
Under Armor
08.2018 - 12.2019
Front Desk Agent
The Grind Fitness
01.2018 - 08.2018
Assistant Professor
South Texas College
08.2017 - 12.2018
Sales Associate
New Sun Racing
06.2016 - 01.2017
Sales Associate Seasonal
Converse/ Outlet
05.2015 - 08.2016
Biology Associates -
South Texas College