Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Samantha Alexander

San Antonio,TX

Summary

i’m a very energetic and personable person with great hospitality and professionalism with experience in both hosting and serving roles. I am skilled at providing exceptional customer service, managing high-volume/fast pace dining environments, and creating a welcoming atmosphere for guests. I also have strong multitasking abilities, excellent communication skills, and a team-oriented mindset. Passionate about delivering top-tier dining experiences and ensuring guest satisfaction while also being able to adapt to my surroundings and excel using empathy and team work to improve

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

Anchor Bar
San Antonio, TX
07.2024 - Current

As a host i am responsible for also being a cashier which includes responsibilities such as taking care of togo order and placing them, closing up the restaurant and opening, as a host i seat people as well as dun trays of food and buss tables. I have experience in side work some expo work host work and cashier work

  • Assisted servers in seating guests by escorting them to their tables.
  • Checked identification for guests who appeared under age 21.
  • Took beverage orders and served drinks during peak meal times.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Server

Via 313 Pizza
San Antonio, TX
09.2024 - 01.2025
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted guests and provided menus.
  • Delivered food orders promptly and courteously.
  • Presented menus and answered questions regarding items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Provided exceptional service to high volume of daily customers.

Education

High School Diploma -

San Antonio Academy of Achievement
San Antonio, TX
12-2024

Skills

  • Menu management
  • Telephone reception
  • Group reservations management
  • Server support
  • s communication
  • marketing
  • customer service
  • time management

Certification

  • Tabc
  • Food Handles 

Affiliations


Timeline

Server

Via 313 Pizza
09.2024 - 01.2025

Host

Anchor Bar
07.2024 - Current

High School Diploma -

San Antonio Academy of Achievement
Samantha Alexander