Samantha Apostal
Charlotte,North Carolina
Summary
Outgoing and friendly worker with excellent communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
5
5
years of professional experience
Work History
Barista
Rocky River Coffee Co
2023.12 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Increased repeat business by providing exceptional customer service and building rapport with customers.
Infant Nanny
Private Household
2023.05 - 2023.12
- Built positive and nurturing environments to support child social and emotional growth.
- Provided developmentally appropriate activities for children.
- Participated in family meetings to discuss progress updates, address concerns or issues related to childcare responsibilities collaboratively with parents.
- Prepared meals and snacks for children based on dietary guidelines.
Sales Associate
Planet Supplements
2022.12 - 2023.06
- Engaged in friendly conversation with customer to better uncover individual needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Personal Trainer
Fitness Destinations
2022.03 - 2023.05
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Set up and broke down equipment before and after classes.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
Nanny
Private Household
2021.02 - 2023.01
- Learned how to accommodate for children with special needs.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
Barista
Clutch Coffee Bar
2020.05 - 2021.07
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
Harris Teeter
Cashier
2019.01 - 2021.04
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Bachelor of Arts - Business Management
University of North Carolina At Charlotte
Charlotte, NC12.2025
Skills
- Inventory Management
- Problem solving
- Self driven
- Payment Processing
- Exceptional customer service
- Safe Food Handling
- Team Leadership
- Adaptive and creative
- Product Upselling
- Friendly and outgoing
- Attention to Detail
- Point of sale operation
Timeline
Barista
Rocky River Coffee Co
2023.12 - Current
Infant Nanny
Private Household
2023.05 - 2023.12
Sales Associate
Planet Supplements
2022.12 - 2023.06
Personal Trainer
Fitness Destinations
2022.03 - 2023.05
Nanny
Private Household
2021.02 - 2023.01
Barista
Clutch Coffee Bar
2020.05 - 2021.07
Harris Teeter
Cashier
2019.01 - 2021.04
Bachelor of Arts - Business Management
University of North Carolina At Charlotte