Samantha Baker
Waterloo,IL
Summary
Developed skills in customer service and technical precision in clinical setting, seeking to transition into new field. Experienced in providing tailored solutions and attention to detail, ensuring patient satisfaction. Ready to leverage analytical and interpersonal skills in different professional environment.
Overview
6
6
years of professional experience
Work History
Optician
Walmart Vision Center
05.2020 - Current
- Calibrated seg heights, vertex, pupillary distance, and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Sales Associate
Walmart
06.2019 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Associate of Applied Science - Radiologic Technology
Southwestern Illinois College
Belleville, IL05-2025
Skills
- Customer service
- Computer skills
- Teamwork and collaboration
- Critical thinking
- Organizational skills
- Verbal and written communication
Timeline
Optician
Walmart Vision Center
05.2020 - Current
Sales Associate
Walmart
06.2019 - 05.2020
Associate of Applied Science - Radiologic Technology
Southwestern Illinois College
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