Samantha Bigelow

Denny's Restaurants Franchise Association

South Burlington, VT

06.2021 - 04.2024

Processed payments accurately using cash registers or POS systems.
Checked back with customers throughout meal service to ensure satisfaction.
Provided accurate change for cash transactions using a cash register system.
Served food and beverages to patrons and confirmed complete orders.
Took orders for food and drinks and delivered them to guests.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Provided excellent customer service by addressing any complaints or concerns promptly.
Explained menu items, describing ingredients and cooking methods upon request.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Bussed tables as needed during peak hours.
Greeted customers and provided menus.
Set up tables in between patrons to reduce wait times.
Answered questions about menu items, ingredients, and pricing.
Assisted in seating guests at tables or booths.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Presented food and beverages to guests at tables.
Prepared checks accurately and processed payments promptly.