Samantha Bigelow
Port Orange,VT
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Waitress
Denny's Restaurants Franchise Association
South Burlington, VT
06.2021 - 04.2024
- Processed payments accurately using cash registers or POS systems.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided accurate change for cash transactions using a cash register system.
- Served food and beverages to patrons and confirmed complete orders.
- Took orders for food and drinks and delivered them to guests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Bussed tables as needed during peak hours.
- Greeted customers and provided menus.
- Set up tables in between patrons to reduce wait times.
- Answered questions about menu items, ingredients, and pricing.
- Assisted in seating guests at tables or booths.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Presented food and beverages to guests at tables.
- Prepared checks accurately and processed payments promptly.
Education
GED -
Burlington High School
Burlington, VT06-2008
Skills
- Point of sale systems
- Cash handling
- Menu knowledge
- Order accuracy
- Food presentation
- Customer service
- Detail orientation
- Time management
- Communication skills
- Table setup
- Liquor, wine, and food service
- Safe food handling
- Beverage service
- Table bussing
- Dining area maintenance
- High volume dining
- Menu memorization
- Meal recommendations
- Guest relations
- Accurate money handling
Timeline
Waitress
Denny's Restaurants Franchise Association
06.2021 - 04.2024
GED -
Burlington High School
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