Samantha Borland
Troutman,NC
Summary
Hi, I am 22 years old and go by Sammi! A little bit about me is I enjoy spending time with family and friends and loving on my animals. I have enjoyed working in the medical field in the past year and have gained so much knowledge and experience from doing so and hope to continue learning. I like to be a part of a team focused on the highest quality of patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tinsley Surgical, PA Vein, Vascular & General Surg
Wilmington, North Carolina
05.2023 - Current
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Provided assistance to medical staff in performing minor surgical procedures.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Server
Bonefish Grill Restaurants
Huntersville, NC
08.2019 - 04.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Maintained records of transactions made during a shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Implemented feedback from customers to improve service quality and menu offerings.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Biology
University of North Carolina Wilmington
Wilmington, NC12-2024
Emergency Medical Technician - Emergency Medicine
National Center For Outdoor & Adventure Education
Wilmington 07-2023
Skills
- Patient-focused care
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Patient Flow Management
- Procedure Assistance
- Compassionate
- General housekeeping ability
- Proper sterilization techniques
- Understands mobility assistance needs
- Medical Records Management
- Quick problem solver
- Preparing specimens and samples
- Customer Service
- CPR
- Sterile technique
- Specimens collection and processing
- Emergency Room Procedures
- Certified in Basic Life Support (BLS)
- Valid NC driver's license
Certification
- Nationally Certified Emergency Medical Technician
- BLS Certified
Languages
English
Native/ Bilingual
Spanish
Limited
Extracurricular activities
- Member of Kappa Delta Sorority
- Member of P.A.W.S
- Member of Brush Of Empowerment
- Working out
References
References available upon request.
Timeline
Medical Assistant
Tinsley Surgical, PA Vein, Vascular & General Surg
05.2023 - Current
Server
Bonefish Grill Restaurants
08.2019 - 04.2023
Bachelor of Science - Biology
University of North Carolina Wilmington
Emergency Medical Technician - Emergency Medicine
National Center For Outdoor & Adventure Education
- Nationally Certified Emergency Medical Technician
- BLS Certified
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