Samantha C. Bozarth
Orlando
Summary
Client-oriented Event Coordinator committed to making clients' dreams come true. Skilled in working with clients to plan unique events from start to finish while proactively managing risks and potential problems. Proven leader with success creating cohesive, goal-oriented teams.
Overview
5
5
years of professional experience
Work History
Event Coordinator / Sales Support
EventWorks Rentals
Central Florida
11.2025 - Current
- Coordinates client scheduling, event logistics, and operational details to ensure seamless execution in a fast-paced service environment.
- Communicates with clients and internal teams to ensure timely and accurate execution of event needs.
- Manages documentation, ensures order accuracy, and executes administrative tasks while balancing multiple priorities to support event operations.
- Delivers professional customer support, resolving client concerns efficiently to enhance overall satisfaction.
Agent Activations
Hilton Grand Vacations
Orlando
03.2025 - 11.2025
- Consistently meet and exceed monthly performance and guest retention goals.
- Delivered professional customer service and resolved problems in a fast-paced remote environment.
- Utilized multiple systems to efficiently manage bookings, process payments, and ensure accurate guest information.
- Conducted high-volume inbound and outbound calls to facilitate vacation package reservations and updates for guests.
- Maintain compliance with privacy, confidentiality, and data security standards while handling sensitive customer information.
Disney Vacation Club Associate
Walt Disney World Resort
Orlando
07.2022 - 02.2025
- Supported prospective Disney Vacation Club members through virtual and in-person interactions, enhancing their understanding of membership benefits.
- Coordinated appointments and tour logistics with internal sales and operations teams, ensuring seamless guest experiences.
- Utilized Salesforce to manage guest information, track leads, and document interactions accurately.
- Managed multiple priorities in a high-volume environment while delivering exceptional guest service, contributing to overall guest satisfaction.
Receptionist IV
Abington Pulmonary and Critical Care
Pennsylvania
01.2021 - 05.2021
- Managed front desk responsibilities including patient intake, phone communication, and clerical support.
- Ensured professionalism and accuracy in fast-paced pulmonary and critical care office, enhancing patient experience.
- Coordinated front desk operations, including patient intake, phone communication, and clerical support, to streamline office flow.
- Safeguarded patient confidentiality while managing sensitive health information and documentation, reinforcing trust in care.
Education
A.A.S. - Healthcare Studies
Community College of Philadelphia
Philadelphia, PASkills
- Scheduling coordination
- Patient & Guest Relations
- Clerical & Administrative Support
- Salesforce CRM
- Remote Call Center Operations
- Microsoft Office Suite
- Data entry accuracy
- Insurance Verification
- Multi-System Navigation
- EPIC Medical System
- Customer conflict resolution
- HIPAA & Confidentiality Awareness
Timeline
Event Coordinator / Sales Support
EventWorks Rentals
11.2025 - Current
Agent Activations
Hilton Grand Vacations
03.2025 - 11.2025
Disney Vacation Club Associate
Walt Disney World Resort
07.2022 - 02.2025
Receptionist IV
Abington Pulmonary and Critical Care
01.2021 - 05.2021
A.A.S. - Healthcare Studies
Community College of Philadelphia