Samantha Brechmann
Twin Falls,ID
Summary
Experienced waitress with over six years in customer service, known for exceptional communication and multitasking skills. Proven ability to remain calm and composed under pressure, handle multiple tasks simultaneously, and provide excellent service. Seeking to leverage strong problem-solving abilities, attention to detail, and proficiency in managing high-stress situations.
Overview
7
7
years of professional experience
Work History
Server
Hong Kong
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
DoorDash Driver
DoorDash
01.2020 - 02.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized navigation apps and maintained knowledge of local roads and travel patterns
Server
Red Robin
05.2019 - 11.2019
- Delivered exceptional customer service, ensuring a positive dining experience
- Served food and beverages promptly and efficiently, maintaining a friendly and attentive demeanor
- Handled cash transactions and processed payments accurately
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista
Starbucks
08.2018 - 03.2019
- Provided high-quality customer service in a fast-paced environment
- Mastered coffee and tea beverage preparation
- Manged cash register and processed transactions accurately
- Maintained cleanliness and organization of the store\
- Assisted in inventory management and restocking supplies
- Worked collaboratively with a team to meet daily sales goals
Babysitter
Various Families
06.2017 - 08.2018
- Provided safe and nurturing care for children while parents were away
- Organized educational and fun activities to promote learning and engagement
- Assisted with homework and supported educational goals
- Maintained open and clear communication with parents about daily activities and children's progress
Education
No Degree - General Studies
Clovis Community College
Clovis, CAHigh School Diploma -
Clovis West High School
Fresno, CA06.2018
Skills
- Exceptional Communication Skills
- Proficient Multitasking
- Strong Work Ethic
- Problem-Solving
- Attention to Detail
- Time Management
Timeline
Server
Hong Kong
04.2023 - Current
DoorDash Driver
DoorDash
01.2020 - 02.2023
Server
Red Robin
05.2019 - 11.2019
Barista
Starbucks
08.2018 - 03.2019
Babysitter
Various Families
06.2017 - 08.2018
No Degree - General Studies
Clovis Community College
High School Diploma -
Clovis West High School
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