Samantha Campbell
Spokane,WA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and wonderful at anticipating customer needs to facilitate enjoyable dining experiences.
Overview
15
15
years of professional experience
Work History
Sales Associate
Target
11.2022 - Current
- Assisting guests with locating items
- Creating a warm and welcoming atmosphere
- Helping to train new employees
- Stocking product
- Inventory auditing
- Order fulfillment assistance when needed
Server
Palouse Bar And Grill
09.2017 - 10.2021
- Enhanced guest satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Built and maintained positive relationships with guests, creating returning regular clientele
Server
Satellite Diner
02.2016 - 09.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Collaborated with team members in a fast paced environment for efficient workflow and excellent guest experiences
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Server
Touchmark Retirement Community
09.2015 - 02.2016
- Utilized expert knowledge of dietary restrictions to assist residents in making informed menu selections tailored to individual preferences or limitations
- Developed meaningful relationships with each resident, improving their quality of life
- Provided wonderful and prompt dining service during every meal
- Improved sanitation practices to ensure a healthy environment
Receptionist/ Pack Leader/ Event Coordinator/Social Media Manager
Jeanne's Doggie Daycare
10.2013 - 09.2015
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Provided excellent pet care and assistance with training
- Administered medications and meals
- Web page management, marketing, event coordination
Server
Harbor Crest
06.2009 - 08.2012
- Provided prompt and welcoming service in a formal dining setting
- Catered to each resident's special dietary requirements and needs
- Established meaningful relationships with each resident and guest
- Worked under esteemed local chefs, gaining valuable fine dining and fast paced serving experience
Skills
- POS System Operation
- Order Management
- Safe Food Handling
- Guest Engagement
- Conflict Resolution
- Suggestive Selling
- Menu Memorization
- Dining Area Maintenance
- Cash Handling
- Exceptional Customer Service
Timeline
Sales Associate
Target
11.2022 - Current
Server
Palouse Bar And Grill
09.2017 - 10.2021
Server
Satellite Diner
02.2016 - 09.2017
Server
Touchmark Retirement Community
09.2015 - 02.2016
Receptionist/ Pack Leader/ Event Coordinator/Social Media Manager
Jeanne's Doggie Daycare
10.2013 - 09.2015
Server
Harbor Crest
06.2009 - 08.2012
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