Samantha Carter
Milwaukee,WI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Ascension Medical Group
Brown Deer, WI
07.2019 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Provided assistance to medical staff in performing minor surgical procedures.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Laboratory Technician
DLZ Consulting
Brown Deer, WI
02.2015 - 03.2019
- Processed specimens following established protocols while adhering to strict safety standards.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Managed inventory levels by ordering supplies and ensuring stock is available when needed.
- Resolved customer complaints relating to laboratory services in a timely manner.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Completed lab tests and communicated results to supervising staff.
- Prepared lab for daily operations by stocking materials and equipment.
- Collaborated with laboratory team to develop and validate new testing procedures, improving efficiency and accuracy.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Prepared specimens and forms for transport to outside laboratories.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
Education
Associate of Applied Science -
High - Tech Institute (Anthem College)
Brookfield, WI09-2010
High School Diploma -
Madison High School
Milwaukee, WI06-1995
Mortuary Science
M.A.T.C.
South Milwaukee, WISkills
- Medical Terminology
- HIPAA Compliance
- Procedure Assistance
- Patient-focused care
- Inventory Management
- Communicating with patient families
- Stocking supplies
- Documentation expert
- Specimens collection and processing
- Clinical Documentation
- Certified in Basic Life Support (BLS)
- Patient Scheduling
- Vital signs monitoring
- Electronic Medical Records
- Understands mobility assistance needs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Medical Assistant
Ascension Medical Group
07.2019 - Current
Laboratory Technician
DLZ Consulting
02.2015 - 03.2019
Associate of Applied Science -
High - Tech Institute (Anthem College)
High School Diploma -
Madison High School
Mortuary Science
M.A.T.C.