Samantha Castells
bella beauty salon
McKinney,TX
2
Languages
3
years of professional experience
Professional and positive early-career receptionist with experience in customer service, client intake, and calendar management. Known for handling calls, booking appointments, and processing payments with accuracy and a welcoming approach. Focused on keeping daily operations organized and efficient.
Work History
Receptionist
- Greeted Bella Beauty Salon clients and directed them to service areas for seamless experience.
- Checked guests in and confirmed service details to ensure accurate service delivery at Bella Beauty Salon.
- Answered phone calls and booked salon appointments.
- Collected payments and prepared receipts for salon services.
- Maintained daily calendars and organized client appointments to streamline office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Cake Decorator
7 Months- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Decorated custom cakes with icing, fondant, and piped designs for Self Employed Services clients.
- Constructed tiered cakes and secured toppers for special events.
- Prepared cake layers, fillings, and frostings following customer requests and design sketches.
- Mixed colors and matched themes to create consistent decorative finishes.
- Communicated with clients to confirm flavors, designs, and pickup details.
- Assisted customers with planning cake vision, including color, theme and size.
Education
High School Diploma
Skills
Appointment scheduling
Client intake
Payment processing
Filing systems
Customer service
Phone etiquette
Client greeting
Positive and professional
Languages
Spanish
Professional
English
Professional
Timeline
Receptionist
bella beauty salon
08.2026 - 08.2026Read More
Cake Decorator
Self Employed Services
05.2023 - 12.2023Read More
McKinney High School
High School Diploma
Read More