Samantha Centeno
Stamford,CT
Summary
l am a driven and ambitious 20-year-old student currently pursuing a Bachelor's degree in Social Work at Norwalk Community College. With a strong background in customer service as a receptionist positions, sales at a car wash, and the restaurant industry, I possess extensive experience in the restaurant industry, having worked as a waitress and bartender at popular establishments such as Don Carmelos and Evaritos in Norwalk CT, with some years at each location.
Overview
3
3
years of professional experience
Work History
Server
Evaritos Mexican Restaurant
Norwalk, CT
03.2022 - 06.2024
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Don Carmelos Mexican Grill & Tequila Bar
Norwalk, CT
05.2021 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Norwalk High School
Norwalk, CT06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Professional Working
Timeline
Server
Evaritos Mexican Restaurant
03.2022 - 06.2024
Server
Don Carmelos Mexican Grill & Tequila Bar
05.2021 - 06.2023
High School Diploma -
Norwalk High School