Samantha Chase
Belton,MO
Summary
Diligent program support professional well-versed in evaluating behavioral and physical needs of child and adolescents with behavioral and mental health problems. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Patient focused with strong background in psychiatric care. Seeking full-time position that can offer professional challenges utilizing my skill sets.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Lead
Rediscover Substance Abuse Treatment Center
Kansas City, MO
12.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Conducted pre-admission testing and patient assessments.
- Performed patient assessments, developed individualized care plans, and monitored progress.
- Maintained accurate documentation of patient assessments, treatments, medications, discharge plans and other pertinent information.
Behavioral Health Technician
Crittenton Children's Center
10918 Elm Ave, Kansas City MO 64134
02.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Searched resident belongings prior to and during stays.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Administered medications to relieve symptoms and monitor effects on clients.
- Charted on each patient daily.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Commercial loan processor
05.2020 - 01.2022
- Create closing documents, Schedule closings, Reach out to customers and gather information, Attend training for state laws and regulations
Commercial Servicing Specialist
11.2018 - 05.2020
- Efficiently addressed customer issues to ensure quick and successful resolution, Payoff Construction loans, Handle monetary transactions daily, Balance wash accounts for daily transactions, Works closely with title companies to provide quotes and assure payoff on loans
Loan Officer Assistant
James B Nutter & Company
06.2018 - 09.2018
- Efficiently addressed customer issues to ensure quick and successful resolution, Resolved customer problems by investigating issues and answering questions, Followed up with Loan Officers calls and emails to ensure borrowers were communicated with in a timely manner, Worked with Title companies to achieve title quotes, Created Loan Estimates
Loan Originator
James B Nutter & Company
07.2017 - 06.2018
- Efficiently addressed customer issues to ensure quick and successful resolution, Gathered documents to create Mortgage Loan files for Processors, Ordered title work, Fraud Guards, Flood Certs., Appraisal requests, as well as other documents necessary to complete a loan file, Handled deposits given from borrowers, Assisted processors and loan officers with daily duties, Entered data into appropriate systems, Worked diligently with Appraisal and title companies, Handled Purchase, Refinance, New Construction and Assumption loans, Knowledgeable of FHA and VA home Loans
Mortgage Closer and Disburser
James B Nutter & Company
01.2012 - 06.2017
- Gathered and organized closing schedules, disclosures and other documentation, Maintained confidentiality of bank records and client information, Loaded consumer loan applications into the MortgageBot loan processing program, Created loan packets for borrowers to sign at closing, Created HUD-1 and Closing disclosure containing payment information, Met required monthly deadlines, Stacked and organized documents to complete payoff of a Mortgage loan, Reviewed Closing documents to ensure all were signed and legible
Education
Graduate Certificate of Completion - Forensic of Psychology
Grand Canyon University
Phoenix, AZ11-2024
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ10.2023
Bachelor's degree is Behavioral Health Science with Emphasis in Childhood and Adolescence Disorders -
Grand Canyon University
03.2022
High School Diploma -
Grandview Sr. High School
Grandview, MO, US05.2008
Skills
- Computer proficient
- Excellent communication with customers and co-workers
- Organized
- Reliable
- Strong work ethic
- MS Excel educated
- MS Office proficient
- Effective in Multitasking
- Works well under pressure
- Detail-oriented in coordinating closings with customers while following state guidelines
- Works well under pressure and with multiple groups
- Community Mental Health Programs
- Patient Intervention
- Charting and Clinical Documentation
- Psychiatric Disorders
Certification
- Trauma informed Training
- MANDT certified
- RQI Certified
- BLS Certified
- CMT Training
Timeline
Team Lead
Rediscover Substance Abuse Treatment Center
12.2023 - Current
Behavioral Health Technician
Crittenton Children's Center
02.2022 - Current
Commercial loan processor
05.2020 - 01.2022
Commercial Servicing Specialist
11.2018 - 05.2020
Loan Officer Assistant
James B Nutter & Company
06.2018 - 09.2018
Loan Originator
James B Nutter & Company
07.2017 - 06.2018
Mortgage Closer and Disburser
James B Nutter & Company
01.2012 - 06.2017
- Trauma informed Training
- MANDT certified
- RQI Certified
- BLS Certified
- CMT Training
Graduate Certificate of Completion - Forensic of Psychology
Grand Canyon University
Master of Science - Psychology
Grand Canyon University
Bachelor's degree is Behavioral Health Science with Emphasis in Childhood and Adolescence Disorders -
Grand Canyon University
High School Diploma -
Grandview Sr. High School
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