Samantha Chavez
Eagle Pass,TX
Summary
Highly-motivated employee with desire to take on new challenges. I bring strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Growing personally and professionally are my every day objectives.
Overview
7
7
years of professional experience
Work History
Shift Leader
Panda Express
Eagle Pass, TX
05.2022 - 09.2024
- Maintain an organized work environment by delegating tasks to staff as needed and ensuring task gets completed.
- Monitoring associates performance and provided feedback for improvement.
- Resolve customer complaints promptly and professionally.
- Provide exceptional customer service and maintained a positive attitude.
Assistant Manager
Dollar General
Eagle Pass, TX
10.2021 - 04.2022
- Collaborated with management on developing strategic plans for achieving business goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
Cashier
Walmart
Eagle Pass, TX
10.2021 - 04.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
Shift Manager
Casino Grocery
Eagle Pass, TX
04.2021 - 10.2021
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
General Manager
Churchs Chicken
Eagle Pass, TX
12.2017 - 03.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Recruited, interviewed and hired qualified staff for open positions.
Education
High School Diploma -
C.C. Winn High School
Eagle Pass, TX06-2017
Skills
- Customer Service Management
- Production Scheduling
- Equipment Troubleshooting
- Professional Appearance
- Positive Attitude
- Delegating
- Staff Training and Development
- Team Collaboration and Leadership
Languages
English
Professional
Spanish
Professional
Timeline
Shift Leader
Panda Express
05.2022 - 09.2024
Assistant Manager
Dollar General
10.2021 - 04.2022
Cashier
Walmart
10.2021 - 04.2022
Shift Manager
Casino Grocery
04.2021 - 10.2021
General Manager
Churchs Chicken
12.2017 - 03.2021
High School Diploma -
C.C. Winn High School
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