Samantha Church
Victorville,CA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Ontario, CA
02.2018 - 08.2020
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Colony High School
Ontario, CA07-2017
Skills
- Customer Service
- Cash Register Operation
- Payment Collection
- Payment Processing
- ID Verification
- Returns processing
- Customer Assistance
- POS Systems
- Product Recommendations
- Cash Handling
- Liquor regulations and compliance
- Credit and cash transactions
- Time management skills
- Sales expertise
- Guest inquiries
- Issue Resolution
- Loyalty Program Promotion
Certification
- CPR Certified
Timeline
Cashier
Walmart
02.2018 - 08.2020
High School Diploma -
Colony High School