Samantha Cole
Lexington,SC
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lane Bryant
08.2025 - Current
- Kept up-to-date with product knowledge, enabling informed recommendations to customers.
- Participated in promotional events, contributing to increased foot traffic and brand visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Lane Bryant
05.2025 - 08.2025
- Assisted customers in selecting apparel, enhancing overall shopping experience.
- Maintained visual merchandising standards to attract customer attention and drive sales.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Tutor
East Tennessee State University
08.2024 - 05.2025
- Developed personalized lesson plans to enhance student engagement and understanding of English concepts.
- Utilized digital platforms and resources to create an engaging virtual learning environment.
- Facilitated interactive discussions to strengthen students' critical thinking and communication skills.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Kept accurate records of each tutoring session, tracking attendance, progress notes, and areas for future focus.
Team Member
Lick Ice Creams
09.2023 - 11.2024
- Delivered exceptional customer service, ensuring a positive experience for all patrons.
- Operated ice cream machines, maintaining cleanliness and adherence to food safety standards.
- Implemented efficient workflow processes, reducing wait times during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Gilbert High
Gilbert, SC05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Relationship building
- Calm demeanor
Timeline
Sales Associate
Lane Bryant
08.2025 - Current
Sales Associate
Lane Bryant
05.2025 - 08.2025
Tutor
East Tennessee State University
08.2024 - 05.2025
Team Member
Lick Ice Creams
09.2023 - 11.2024
High School Diploma -
Gilbert High