Samantha Conde
Los Angeles,CA
Summary
Friendly Lead Cashier tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Trustworthy and dedicated The Home Depot with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
3
3
years of professional experience
Work History
Lead Cashier
The Home Depot Store
01.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Reduced cashier errors by implementing thorough training programs for new employees.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Developed strong rapport with colleagues across departments, fostering teamwork that led to smooth operations.
Education
Alliance Leichtman-Levine Family Foundation Env Sci High School
Los Angeles, CA06.2020
Skills
- Visual Merchandising
- Cash Drawer Reconciliation
- Customer Assistance
- Cashier Training
Timeline
Lead Cashier
The Home Depot Store
01.2021 - Current
Alliance Leichtman-Levine Family Foundation Env Sci High School
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