Samantha Correia

I would set everything in place to start up the day. Including cleaning, fixing things around, putting dresses on display and other small things. My job was to give the customer options and give them a memorable experience at the shop.

• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Provided patrons with estimated waiting times during peak service hours.
• Seated patrons based on guest preferences and seating availability.
• Promoted business loyalty by fostering positive customer relationships.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Completed daily side work and opening and closing duties without fail.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.