Samantha Cruz-Perez
Clearwater
Summary
Efficient and organized professional with extensive experience in customer service. Proven ability to handle customer interactions with professionalism and care. Strong time management skills ensure tasks are completed promptly and effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's Fast Food Restaurant
Clearwater
06.2020 - 07.2025
- Supervised staff to ensure efficient restaurant operations during peak hours.
- Trained new employees on food safety and customer service standards.
- Coordinated shift schedules to maintain adequate staffing coverage.
- Addressed customer complaints and resolved issues promptly and professionally.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Cashier
Ross Dress for Less
Clearwater
12.2021 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Assisted customers with product inquiries and recommendations.
Education
Certified Nursing Assistant
Ultimate Medical Academy
Clearwater, FL06-2025
High School Diploma -
Clearwater High School
Clearwater, FL05-2021
Some College (No Degree) - Nursing
St Petersburg College
Clearwater, FLSkills
- Team collaboration
- Patient care
- Time management
- Conflict resolution
- Attention to detail
- Basic life support
- Critical thinking
- Vital signs monitoring
- HIPAA compliance
Languages
spanish
Native/ Bilingual
Certification
- CNA- Florida board of nursing
- servsafe certificate
- BSL- American Heart association
- HIPPA- Certified
Timeline
Cashier
Ross Dress for Less
12.2021 - 03.2022
Shift Manager
McDonald's Fast Food Restaurant
06.2020 - 07.2025
Certified Nursing Assistant
Ultimate Medical Academy
High School Diploma -
Clearwater High School
Some College (No Degree) - Nursing
St Petersburg College
Similar Profiles
Keimani KnightenKeimani Knighten
Crew Member at McDonald's Fast Food RestaurantCrew Member at McDonald's Fast Food Restaurant
Jerver CastroJerver Castro
Food Service Worker at McDonald's Fast Food RestaurantFood Service Worker at McDonald's Fast Food Restaurant
Elijah ThomasElijah Thomas
Kitchen Crew Member at McDonald's Fast Food RestaurantKitchen Crew Member at McDonald's Fast Food Restaurant
Taeler GlennieTaeler Glennie
Crew Member at McDonald's Fast Food RestaurantCrew Member at McDonald's Fast Food Restaurant
Jeff HenderlongJeff Henderlong
Owner /Operator at Daveez BabeezOwner /Operator at Daveez Babeez